Terms and Conditions

Effective Date: Jan 30, 2025

Welcome to The Landing at Orcas (“we,” “our,” or “us”). By accessing or using our website and services, including booking accommodations, you agree to abide by these Terms and Conditions. Please read them carefully.

1. Booking and Eligibility

  •  All reservations must be made online through our official website.
  • A valid credit card is required for all bookings.
  • We reserve the right to cancel or refuse bookings at our discretion.

2. Uneven Services and Natural Surroundings

  •  As a boutique waterfront resort, our services and amenities may not be available 24/7.
  • Guests acknowledge that certain areas of the property may have uneven terrain, making mobility challenging.
  • Weather conditions may impact accessibility, Wi-Fi, and other services.

3. No Children Policy

  •  To maintain a serene and exclusive environment, children are not allowed unless the entire property is booked by a single party.
  • Guests must be 18 years or older to book and stay at the resort.

4. Pet Policy

  • A $25 non-refundable pet fee will be charged per night where pets are permitted.

  • Only specific Villas allows pets. Bringing pets into any other unit is strictly prohibited and may result in cancellation of the reservation without refund.

  • Guests are fully responsible for any damage caused by their pets. Costs for cleaning, repair, or replacement due to pet-related damage will be assessed at the sole discretion of the property owner.

  • The Landing at Orcas is not liable for the safety, well-being, or supervision of pets at any time during the stay.

  • All pets must be kept under control, and disturbances such as excessive barking may lead to additional fees or early termination of the stay.

  • Pet must comply with local legislation requirements. Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest’s room. Pets must not be left unattended

By bringing a pet, guests agree to comply with this policy in full.

5. Waterfront Property and Associated Risks

  •  Our resort is located directly on the waterfront, which presents inherent risks, including slippery surfaces, sudden water depth changes, and strong currents.
  • Guests accept full responsibility for their safety and the safety of their guests while on the premises.
  • Swimming, boating, or engaging in any water activities is at your own risk. No lifeguards are on duty.

6. Sauna Use and Waiver

  • Use of the sauna is optional and undertaken at your own risk.

  • Guests must be 18 years or older to use the sauna.

  • Do not use the sauna if you are under the influence of alcohol, drugs, or medication that may affect your ability to tolerate heat.

  • Pregnant individuals, those with heart conditions, high or low blood pressure, respiratory issues, or other health concerns should consult a physician before using the sauna.

  • Guests are required to remain hydrated and limit sauna sessions to 15 minutes at a time.

  • Guests must not use cell phones or any electronic devices in or around the sauna area.

  • Slippers or water-safe footwear are recommended in and around the sauna area to prevent slips.

  • By entering and using the sauna, you expressly waive any and all claims against The Landing at Orcas, its owners, staff, and affiliates for any injury, illness, or health complications that may arise.

  • Guests are liable for any damage to the sauna or related facilities due to misuse or negligence.

7. Liability Waiver

  •  By staying at The Landing at Orcas, guests accept all risks associated with the natural environment and property conditions.
  • We are not liable for any injury, loss, or damage to personal belongings during your stay.
  • Guests are responsible for any damages caused to the property during their stay.

8. Cancellation and Refund Policy

  •  Please refer to our Refund Policy for details on cancellations, modifications, and refunds.

9. House Rules

 No smoking is allowed inside or outside any buildings or on property.

  • No cell phone use in sauna or around sauna lounge and relax area.
  • Quiet hours are from 10:00 PM to 7:00 AM to ensure a peaceful experience for all guests.
  • Pets are not allowed on the property.

10. Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website.

11. Contact Us

If you have any questions or need assistance regarding cancellations and refunds, please contact us at:

The Landing at Orcas

8292 Orcas rd

Orcas, WA 98280

360-376-4611